Kitchen and Catering Manager

Job Title: Kitchen and Catering Manager

Responsible for managing food service operations within the pub and arena. Ensure program follows policies and procedures and meets Federal and State requirements.   Will hire staff, purchase food and stock, and require that everyone is trained on proper food preparation, kitchen and safety techniques and understands health standards.  Make sure that the Arena and pub are represented correctly and the standards upheld.

Job Responsibilities:

• Oversee the day-to-day operations related to the pub and catering needs.
• Meet or exceeds budgetary expectation
• Financial performance: food and beverage cost, labor cost, operating accounts
• Inventory is controlled, monitored, and maintained bi-weekly
• Develop menu engineering program to protect and monitor trend and predict costs
• Assist and support management in an of their job functions as needed
• Work with Operations Manager Maple Pub and Beverage and Concession Manager to schedule shifts for kitchen staff
• Ensure there is no unapproved overtime on shifts
• Check labor daily in the POS system
• Perform and oversee all opening and closing kitchen supervisory tasks
• Ensure positive and creative team environment within the department
• Facilitate open communication with all supervisors and staff
• Facilitate proper inter-departmental communications and organization
• Perform timely staff evaluations (training and annual)
• Set written development and performance goals for all team members, and monitor progress
• Assure complete and satisfactory on-going staff training per Arena training program
• Information is gathered, shared, and used appropriately
• Ensure adherence to safety guidelines
• Participate in weekly staff and BEO meetings
• Development, with the Food and Beverage Manager, of cost-effective specials and menu changes to achieve maximum sales
• Ensure food is considered excellent value for money and increases guest frequency
• Assist and support kitchen staff in any of their job functions as needed
• Participate in outside appearances and fundraising events to increase awareness of the Arena
• Ensure all staff has supplies needed to facilitate job
• All equipment is maintained and in operable condition
• All housekeeping standards are maintained in compliance with inspection guidelines, local health code
• Forms are updated and used to insure consistency
• All food standards are met and not deviated from without approval from General Manager
• Food portions are monitored and revisions are recommended to General Manager
• New items are recommended quarterly to Food and Beverage Manager, and General Manager
• Guest and crew feedback are reported and issues resolved
• Maintain a high level of customer service by being friendly and courteous to keep customers coming back.

Skills and Qualifications:

• Minimum three years kitchen management experience and overall management experience in catering or food related fields
• Skilled in cooking, cost controls, management, crew training and development
• Working knowledge of kitchen and dish-washing procedures
• Knowledge of food and beverage costs, labor costs and, and product cost
• Computer knowledge: Excel and Microsoft Word
• Ability to run all kitchen operations
• Knowledge of operations and procedures of a multi-faceted entertainment facility
• Able to lift at least 150lbs
• Able to stand for long periods of time (10-12 hours)
• Able to tolerate extreme heat
• Able to work in a fast-paced environment